Booking T's and C's

BOOKING TERMS AND CONDITIONS

Please read the following Terms and Conditions carefully, sign/date and return.

Whether confirmed by completion or not, booking by email, text , message or verbally, you are governed by these Terms and Conditions as outlined below

BOOKING

A provisional booking can be made either by telephone or via email. This provisional booking is valid for 7 days. In which time you must send completed signed/dated copies of our Booking Form and Terms & Conditions Form, together with the appropriate deposit. After 7 days your provisional booking may be cancelled.

Full Day Charter – Payment of the balance is to be received no later than 4 weeks prior to the charter date.

CANCELLATIONS

Your deposit will only be refunded if you give us 12 weeks or more notice. After this period the deposit will be lost. If you cancel with 6 weeks or less notice, you will be billed the entire charter fee.

This refund is subject to any special fees already paid in advance.

Charters – If the weather dictates that we cannot leave the Carrick Roads, we will dive on a wreck/reef within the roads, then the charter is seen to be fulfilled. If we do cancel due to unsuitable conditions, an alternative date will firstly be offered subject to availability, if this is unsuitable, a refund will be issued.

We strongly recommend all divers take out holiday insurance to cover the cost of the trip, should you have to cancel due to unforeseen circumstances.

VESSEL 

We operate a NO SMOKING RULE aboard. We are responsible for the vessel and the life saving equipment located on board. Oxygen and other first aid equipment is located on board, but we reserve the right to charge for any item(s) used.  

DIVING 

All dives over circa 40m will be classed as a one dive day. A recreational diving day will typically consist of a wreck dive followed by a shallower second dive (either a non-tidal wreck, reef or drift dive). All charters are based on a maximum of a 14 mile round trip per day. Over this amount, we reserve the right to charge for excess fuel used (currently £5 per mile). If requesting specific dive sites, we will endeavour to fulfil your request. However, the weather (amongst other things) is out of our control and if circumstances are, that we cannot dive the requested site, we will offer you the next best alternative dive site.  

THE WEATHER

We check the weather forecast many times. Including two days prior to your booking, and again the early evening of the day before your booking. Generally, no decision will be made regarding the weather conditions before 18:00 on the day before your booking. We appreciate leaving it late can cause disruption but the 18:00 is the latest weather update we use. We all know how much the weather can change in 24 hours.

PLEASE NOTE : THE SKIPPERS DECISION IS FINAL